 |
|
|
What travel agents say about MCR |
|
We love feedback from our clients and agencies. While positive feedback motivates us and lets us know that we are on the right direction, constructive criticism makes us improve in our weak points. Sometimes, feedback may focus on specific aspects over which we have control, such as hotel recommendations, itinerary flow, driver performance and our own customer service in Costa Rica. It allows us to measure our performance versus client expectations. Other times, feedback may center on specific products which may or may not have delivered services according to the client’s expectations. In this case, we go back to the supplier and ask for explanations. When a specific hotel or supplier receives repeat criticism, we will put a stop-sale tag, and let our agents know about this situation.
If you would like to maintain your communication with us private, please let us know so we do not post your comments on this website. Thank you, and keep the feedback and the clients coming to Costa Rica!
|
|
|
|
|
 |
Logsdon, USA
Again, I would like to say "Thank You" and also a thanks to Memorable Costa Rica for including me on your fam trip to Costa Rica and sharing its rich diversity.
Not only did it open m... |
|
FROSCH Leisure Travel, Pennsylvania, USA
Hello Meni,
I just wanted to let you know my travelers returned home and had many good things to report from their trip:
Alan asked me to respond to you. It was a wonderful trip,... |
|
Orly Jellinek, TZELL GROUP, New York, USA
I thought you would like to see this email below from Aknin
THANK YOU, I am so excited to have found you.
Orly
Email transcript
Hi Orly!
We just got back from o... |
|
Igancio Maza. Signature Travel Network's Vice President, New York, USA
I am finally back in New York, after a great trip to Costa Rica. First, thank you for all your help with the logistics on the ground. Your advice was fantastic, and my itinerary worked out very well. ... |
|
Pat Mccarthy from Kelly World Travel, USA
Hi Meni,
I have meant to tell you this for a long time now..regarding the party of 3 SANDS whom you booked for March 1..they had the most amazing time EVER!!! Everything, every detail, w... |
|
|
| USEFUL LINKS |
|
|
|
| USEFUL INFORMATION |
|
|
|
|
